I have tried to  send a message to Jane about my order that has not shipped yet from last week and my email was sent back undeliverable.

Anyone else having trouble making contact?

Is the company closing due to the recent FDA laws?



I am new to e cigs and so my orders have been frequent over the past week as I have learned what I need and how much, now I am low on juice.

My orders were paid for but no delivery notice as of yet and now I cant make contact

Please help!

Jane has been ill. She is recovering. She isn't 100% yet. I know that she IS trying to get caught up on her back orders. I haven't known Jane long, but I think I know her well enough to say that she would never be neglectful in business.

craig

Craig thank you for the information, I am relieved to hear the site is ok but so sorry to hear Jane is not well.

Jane I hope you are feeling better soon!

I slow down, but never shut down... permanently. I believe I did reply to your letter, and it was the first one I got... something is wrong...I have nothing from Paypal. It is very true that I had surgery, and did not recover as planned...
But everything got out within 72 hours, with very few exceptions...Maybe not perfectly... but it got out just the same. Rule # 1...never ship on Vicodin......LOL.Rule # 2...have VERY understanding customers, which I do.
Just to clear all this up...I am 1, 60 year old lady. I don't have help per se. I have 1 or 2 people that help me out when I get behind. I have been doing this a long time...longer than almost anybody.So when people ask for my supervisor, or the man over me, I hope they go to church...LOL. Also, to further confuse the issue, this is not what I do for a living (or I'd charge more...LOL). So, I cannot always answer quickly. Some days I get 100 e-mails, asking "what is an e-cig".
So, there ya' go......

Jane I got your email today, so I hope we can now get this cleared up and I can get my order to go through correctly this time ( I don't know what I did wrong on the order to cause it to not go through  but I am sure it was on my end).

I appreciate your situation and applaud you for keeping up as well as you are. Like I said I am new to all this so please bear with me as I am on the learning curve and figuring out what I need as I go and as I read more about it on the forums, hence the multiple orders in a weeks time    lol

Thanks for everything and feel better soon.

Jane straightened out my order this week and made me one happy camper with my new chrome crusaider.

Thanks again Jane, you're a peach!

Aw, very sorry to hear you weren't feeling well Jane    Are you up for a couple more customers?  If so, I have 2 more people I'd like to send to you (they are nice and patient too).  Hope your recovery speeds along!